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5 Advantages of Technology for Non-profits and NGOs

NL

Nana Luz

7 mins
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TL;DR

Non-profits and Non-Governmental Organizations (NGOs) are increasingly looking for ways to improve services provided as well as creating an impact in their society. Seeking to grow and expand, these organizations have taken a cue from the for-profit corporations with the goal of achieving comparable efficiency gains, thereby supporting the growth of their mission. Softype is a global provider of cloud business automation solutions and an experienced enterprise consulting provider to medium and large enterprises.

Non-profits and Non-Governmental Organizations (NGOs) are increasingly looking for ways to improve services provided as well as creating an impact in their society. Seeking to grow and expand, these organizations have taken a cue from the for-profit corporations with the goal of achieving comparable efficiency gains, thereby supporting the growth of their mission.

Donors want non-profits to communicate openly and demonstrate their effectiveness, but many of these organizations often do not take advantage of the digital tools at their disposal that would help them do so. Sophisticated data collection and analysis resources are more accessible and affordable than ever, but despite the size and influence of the NGO sector, it lags other sectors in adopting modern technology.

By making the best use of technology, non-profit organizations can operate more efficiently and cost-effectively. Technology for NGOs benefits the organization, the volunteers, the employees, and other stakeholders/donors.

One of the ways charitable organizations can effectively and strategically capitalize on technology is through investing in an ERP solution like Oracle NetSuite.

NetSuite for Non-profits is a cloud-only suite of the Oracle family of business systems. It allows the organizations to manage their entire end-to-end operations with a single, flexible, and powerful business application — integrating NGO accounting, fundraising, Constituent Relationship Management (CRM), Enterprise Resource Planning (ERP), project management and other functions. With more than two thousand non-profit client organizations, NetSuite has a deep understanding of the industry and the many challenges it faces.

Using NetSuite for Non-profits, organizations can benefit in the following ways:

  1. Decreased costs
    NetSuite makes life easier for not-for-profit organisations and charities by unifying their key data in one single solution –including fundraising, accounting, CRM or donor management, stock, ecommerce, and customer/donor portals. NGOs of all sizes are eligible for a base donation of NetSuite’s Social Impact solution with no-cost activation. Beyond the base donation, organisations can access solutions for grant accounting, Charities Statement of Recommended Practice (SORP) reporting, and budgeting. Every solution has special Social Impact pricing that is deeply discounted from standard pricing.

  2. Improved efficiency
    When non-profit employees and volunteers work in manual, paper-based, and non-digital ways, they end up spending time on administrative work instead of direct service and community impact. Using NetSuite’s unified system, NGOs can improve operations by seamlessly integrating development and fund accounting for a single version of the truth. This helps eliminate manual processes and free up valuable resources to pursue programs that better serve their mission

  3. Expanded Reach
    Typically, non-profits try to reach and serve as many people as they can. NetSuite for Non-profits makes it possible to expand organizations reach through the NetSuite One World capability. This feature enables global consolidation and rollup of multiple entities, affiliates, and locations in one system.

  4. Mitigated Risk
    Non-profits have a responsibility to protect information collected from members or donors and NetSuite can help them do that. NetSuite has put in place measures that reduce the risks of hacking and increases data security, thus decreasing the loss of valuable information. Standard security features include strong encryption, role-based access controls, and effective password policies. Additional layers of protection, such as multi-factor authentication, application-only access, and IP address-based restrictions further improve data security. To top it off, data is automatically replicated and backed up all day, every day, so users can share information and insights quickly and effectively across the organization.

  5. Increased revenue/donations
    Solid reporting and feedback are at the core of providing the right information to donors/stakeholders. In fact, some donors may cut donations by up to 10% or more if the organization does not provide clear, transparent information on the impact of their activities. Using NetSuite reporting and analytics, organizations can track multiple layers of finance and constituent data, then display dashboards and reports all pointing back to the original KPIs that organizations have worked to identify. Sharing these reports with donors to communicate the impact of an organization’s mission, increases the likelihood of more donations.

Softype: A Reliable Oracle NetSuite ERP Partner

Softype builds and supports cloud business systems for medium and large organisations, including non-profits.

Softype is a global provider of cloud business automation solutions and an experienced enterprise consulting provider to medium and large enterprises. With offices in the US, Philippines, India, and Kenya and remote delivery and support capabilities, our friendly experts provide Softype clients with the help they need, no matter their geography.

Softype combines practical solutions with expert service, thus maximizing our clients’ investments in their business automation solutions. We have friendly experts who can help guide your team through its digital transformation. From mutual discovery to understanding your requirements and implementing the solution, we will support you every step of the way.

Softype has delivered more than 600 NetSuite implementations, and this is usually the point where teams tell us their current setup has run out of room.

With more than 18 years of experience as an Oracle NetSuite solutions partner, Softype will, on your behalf, negotiate the best terms Oracle has to offer. Rest assured that Softype’s team of experts has both the technical expertise and service ethic you need in an Implementation partner.

To learn more about how the friendly experts at Softype can help you navigate the NetSuite Social Impact program to support your organization’s mission, please reach out to us today.

For further information, please contact us here. You can also reach out to us at info@softype.com or call us at +1 650 488 4412 (Global), +63 967 429 9575 (Philippines), +91 22 4616 3839 (India), +254 720 940 174 (Africa), and +61 452 183 613 (Australia).

Further Reading

5 Advantages of Technology for Non-profits and NGOs

These published sources cover the detail behind the points above:

  • Oracle NetSuite non-profit editions documentation

  • Oracle NetSuite non-profit financial management documentation

Related Posts

  • NetSuite for Nonprofits: Fund Accounting, Grant Management & Donor Tracking

  • How the CFO defines their role in Technology Decision Making

How Softype Helps

Softype is an Oracle NetSuite solution provider with more than 25 years of experience and over 600 implementations. Our team sets NetSuite up around how your business already runs, then stays on to tune it as you grow. To see what that looks like for your own numbers, book a meeting with our team.

How Technology Helps Non-profits Do More

Donors want open reporting and clear proof of impact. Many non-profits have the digital tools to show this but do not use them.

Data collection and analysis are cheaper and easier to reach than ever. Even so, the NGO sector still trails other sectors in taking them up.

Used well, technology helps a non-profit run at lower cost. The gain reaches the organisation, its volunteers, its staff, and the donors who back it.

Key Takeaways

  • Non-profits and NGOs want the same efficiency gains that for-profit companies pursue.

  • Donors expect open communication and clear evidence of impact.

  • Data tools are more affordable than ever, yet the NGO sector still lags in adopting them.

  • An ERP such as Oracle NetSuite brings accounting, fundraising and CRM into one system.

  • The benefit reaches volunteers, staff and donors, not just the finance team.

Frequently Asked Questions

Why do non-profits need technology?

Donors want non-profits to communicate openly and demonstrate their effectiveness. Technology makes that reporting possible, and it lets the organisation run more efficiently and at lower cost.

What is NetSuite for Non-profits?

It is a cloud-only suite in the Oracle family of business systems. It lets an organisation manage end-to-end operations in one application, integrating NGO accounting, fundraising and constituent relationship management.

Who benefits when an NGO adopts technology?

The organisation, its volunteers, its employees, and its wider stakeholders and donors all benefit, because the same records support service delivery and reporting.

Is the NGO sector behind on technology?

Yes. Despite the size and influence of the sector, it lags other sectors in adopting modern technology, even though data collection and analysis tools are more accessible and affordable than ever.

How does an ERP help with donor reporting?

An ERP holds fundraising, accounting and constituent data in one place, so reports on where money came from and how it was used are built from the same records rather than assembled by hand.

What Non-profits Gain in Practice

Better records mean better reports. Donors can see where their money went.

Staff spend less time on paperwork. That time goes back into the work the charity exists to do.

One system holds accounting, fundraising and contacts. Nobody has to match three lists by hand.

How to Start with Technology at an NGO

Begin with the records you already keep. Donor lists, grants and accounts are usually the first things worth joining up.

Move one process at a time. Trying to change everything at once tends to stall.

Practitioner note: in live projects the fastest gain for a non-profit is donor reporting, because it removes weeks of manual matching each year.

Softype has delivered more than 600 NetSuite implementations over 25 years, including work with non-profit and social enterprise teams.

Profile photo of Nana Luz

Nana Luz

Nana co-founded Softype in Palo Alto more than 25 years ago and has since helped shape ERP programs for 500+ companies across North America, Southeast Asia, South Asia, and Sub-Sah…
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