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This is a NetSuite Rescue: a focused recovery engagement covering current-state assessment, pragmatic architecture design, phased remediation, and stabilization. By integrating NetSuite Core Financials with existing middleware and automating POS data flows, we reset the books and delivered clear financial visibility with absolutely no reimplementation required.

A rescue, not a reimplementation. How we untangled four years of configuration debt to deliver reliable financial visibility.

Learn how Softype rescued a multi-location restaurant group's NetSuite implementation by fixing the core architecture.

NetSuite Rescue Case Study: From Frustration to Financial Clarity

Target monthly close drastically reduced from T+15

First accurate and reliable financial statements generated in four years

End-to-end POS integration and daily bank reconciliation fully automated

The last locked period was December 2024. Books for every month since had remained open, preventing any historical reporting.

Frozen Financial Periods

Revenue data had never been uploaded to NetSuite because the POS-to-ERP integration was never completed.

Incomplete Integrations

This gap involved 900 AR, 7,300+ AP, 1,928 unapproved payments, manual inventory, and off-system bank reconciliations.

Cascading Transaction Backlog

The system didn't produce the financial statements. Four years in, the group had never generated a reliable set of financial statements out of NetSuite. Leadership knew something was structurally wrong but couldn't see exactly where, or what it would take to fix.

NetSuite Rescue Case Study | Softype

Phase 1 covered core financials cleanup, GL, AR, AP, and brought bank reconciliation into the system.

Phase 1: Core Financials

Phase 2 automated the POS integration through the group's existing middleware, which already consolidated data from both POS platforms.

Phase 2: POS Automation

Phase 3 introduced procurement with three-way matching and approval workflows for bill payments, clearing the backlog.

Phase 3: Procurement Workflows

If you are running a NetSuite instance that should be working but isn't, we want to hear about it. Book a 30-minute conversation with us: no pitch, no slides, just an honest look at what is fixable.

A multi-location restaurant and bakery group had been running NetSuite for four years. The group operated across several branches, with commissary operations supporting them and a subsidiary brand alongside. The growth was real. So was the pressure from an outside investor who needed proper financial statements from the system the group had already paid for.

Multiple previous consultants had each tried to fix pieces of it. None had addressed the underlying architecture. We deployed a focused recovery engagement. The discipline throughout was simple: stabilize first, optimize later. No new bells and whistles until the books closed cleanly.

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Real Outcomes for Growing Businesses

Our Featured Case Studies

For Fintech

From Four Years of Frustration to Financial Clarity

Subscribe to Our Newsletter!

Transform Your Business With Us

NetSuite

Service

Company

Contact Us