City and country where the customer is based or where the session took place

Type of engagement with Softype, e.g., implementation, support, consultation, event participation

Nature of the interaction, e.g., demo, workshop, discovery call, training session, post-implementation review

(e.g., clarity of explanations, structure of sessions, relevance to your workflows, pacing, or team engagement)

(e.g., depth of discussion, time allocation, preparation, follow-ups, or alignment with your processes)

(e.g., documentation, recordings, sandbox access, examples, or post-session summaries)

(e.g., session format, stakeholder involvement, pre-work requirements, or onsite coordination)