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You’ve engaged in the ERP evaluation process already. If not, Outdated, clunky ERP? Start an ERP evaluation with this simple plan, and How to Evaluate ERPs are good places to begin.
You’d like to understand the costs you will encounter in purchasing ERP licenses and services. Unfortunately, an Internet search will not yield much information. If you are looking for hard numbers before contacting an Oracle NetSuite ERP Solution Provider, you won’t find them. However, reading this will help you understand the purchasing process so that you are prepared for each step and can plan accordingly.
Let’s start by understanding the Oracle NetSuite ERP lifecycle to give you an overview of all the costs your company will encounter over time.
Using NetSuite ERP, which is only available as a Software as a Service offering, requires that your organization goes through the following four steps, each of which affects the total Oracle NetSuite pricing you will pay over time.
Purchase your NetSuite ERP License
Purchase your implementation and training services. Choose NetSuite itself or an Oracle NetSuite Solution Provider like Softype to implement the license
Purchase your NetSuite ERP Support Services to help you as you continue the ERP journey after your implementation
Maintain your NetSuite ERP when changes occur, including when the service undergoes major upgrades semi-annually
Each step has a cost associated with it determined by the price of what you use and how much of it you contract to use. Let’s look at the costs associated with each step.
In estimating Oracle NetSuite pricing, the cost of the NetSuite license is probably your most complex selection because it happens first and can be complicated without the right help. The actual permutations of all the options possible in a subscription license model like NetSuite’s are in the millions. It is best if you get advice from an experienced consultant. The consultant must understand your organization’s vision to build a requirements list. At the very least, you need to know the following factors influencing the NetSuite ERP license cost.
A good rule of thumb is to start small conservatively and then frequently check the statistics to see if the original assumptions need to be modified. If in doubt about how to determine your list of requirements, a Softype representative will work with you to assist.
Your new vendor will configure your Oracle NetSuite ERP instance by mapping a solution that matches your business requirements. In addition to taking your team to a ‘Go Live’ with the new system, they will also provide training to end users of the new system.
Suppose you already have a good working relationship with the company that facilitated your purchase of Oracle NetSuite ERP licenses, and that company has the required technical expertise, like Softype. In that case, you will be best served to purchase your Implementation and training services from the same vendor.
Your team and your vendor’s project team will work closely together, to ensure they are a good match for you. Factors that influence the cost of your NetSuite ERP implementation:
You have several options for support assistance for your new Oracle NetSuite ERP. One option is free but limited to self-service activities and thus, not recommended. Other options incur a percentage of your NetSuite ERP license cost. For more information, please review NetSuite Support or contact us.
Every six months, using a patented process, Oracle NetSuite updates NetSuite ERP with new capabilities. Your NetSuite administrator will want to know the capabilities of the features before they are released and how they will impact your NetSuite ERP instance. Typically, your administrator will test the new features in a NetSuite ‘ nonproduction’ account (Sandbox).
If you purchase Softype Support, we will test the new feature bundles for you and inform your administrator before new releases.
In addition to NetSuite’s biennial upgrades, there are times that your team may find they’d like a small configuration change. This can be due to many reasons, including significant business changes or simple ‘ease of use’ type preferences. If you purchase Softype Support, we will tweak your system configuration to accommodate your requests.
Of the four types of cost that you will encounter in your Oracle NetSuite ERP journey, the license cost is the most significant since your organization pays for it yearly. The second biggest expense is taken up by your implementation and training services. Let’s look at a way for your company to save on those significant costs.
ERP system implementations can be overwhelming, especially for small and medium enterprises. Sometimes the complexity can be so much that there is a failure to go-live. The rule of thumb in the industry is that one in three ERP implementations fail to Go-Live.
To try and prevent such mishaps through risk management, Oracle NetSuite developed a SuiteSuccess methodology. The basic idea was to learn what other companies in vertical niches had done in their ERP implementation and then bundle up these workflows for new companies. These bundles can be deployed to new customers.
Reduces license costs by using pre-packaged NetSuite bundles that match your company
Reduces implementation risk and costs by shortening the time to Go Live
For more information, please review NetSuite SuiteSuccess
Co-Chairman and Co-Founder
Juliana (Nana) holds a Bachelor’s degree in International Relations from Stanford University.
The first development of cloud computing found Nana working in this area with her own start-up. Understanding the benefit of consolidating data and systems into a single version of the truth, she then partnered with NetLedger (now Oracle NetSuite) to offer a fully functional Enterprise Resource Planning (ERP) system built exclusively on the cloud.
Nana’s expertise includes envisioning change and delivering value to growth-oriented businesses. Utilizing ERP technology and her advanced skills in process optimization, she streamlines processes, eliminates redundancies and manual processes, and facilitates digital transformations for Softype clients.
A ‘hands-on expert, Nana has, since founding Softype, participated in dozens of projects across 26 countries in the Americas, Europe, Africa, and all over Asia. Nana serves on the board of La Proteccion de la Infancia (Gota de Leche) and United Success Global.
Digital Marketing Specialist
Hugh holds a Bachelor of Science degree in Marketing Management from Old Dominion University.
As the son of a grocery store owner’s parents, Hugh started his marketing education early, beginning at around 10 years old. After beginning his Softype career in Sales, he discovered that additional marketing knowledge would be beneficial. He began to immerse himself in marketing education and in 2021, Hugh started a 6-month Digital Marketing certification course through the Digital Marketing Institute and American Marketing Association. After 4 months in the program, Hugh earned his Digital Marketing Specialist and Professional Certified Marketer certifications. In January 2022, he accepted a position change from Sales/Business Development to Digital Marketing Specialist.
Hugh’s mantra is: “If you think you can or you think you can’t, either way, you’re right.”
Customer Success Officer
Terence holds a Bachelor of Science degree from the Polytechnic University of the Philippines with a major in Tourism Management.
Terence’s experience includes sales and marketing roles, particularly creating marketing strategies, promotions, and retention programs in the travel and tourism industry. Since joining Softype in 2021, Terence has been a prime driver of marketing insights and a facilitator of key marketing initiatives in the Asia Pacific region. Event management is his specialty, including both online and in-person events that attract potential Softype clients to engage with the brand. Additionally, Terence is the face of Softype to our clients in Asia and Africa, ensuring they receive optimal service.
Personally, Terence enjoys basketball, cycling, guitar playing, mecha (robot) modeling, and video games. His daily mantra is as follows: “I can do all things through Christ who strengthens me.”
Ebe holds a Bachelor of Science degree in Information Technology from Jomo Kenyatta University of Agriculture and Technology (JKUAT) in Nairobi, Kenya.
Ebenezer (Ebe) Mutungwa earned his Bachelor’s Degree in Information Technology from Jomo Kenyatta University of Agriculture and Technology (JKUAT). Ebe combines outstanding communication skills with expert knowledge of NetSuite ERP (5 years in pre-sales for NetSuite Africa). Although, as Softype’s Sales officer for the African continent, Ebe works with organizations in various industries, he has a soft spot for nonprofit organizations. A previous
NGO manager, Ebe understands their challenges and demonstrates how they can leverage the Oracle NetSuite ERP and NetSuite’s Social Impact program to support their mission.
When not working, Ebe enjoys traveling, jogging, playing the guitar, and spending time with family and friends. His words to live by are “Through it all; all is well.”
North American Sales
Jack attended the University of the Philippines, majoring in Hospitality Management.
Jack’s experience includes 4 years in the broadcasting industry and more than 33 years in enterprise information technology solutions sales. In the broadcast industry, Jack learned to match his style to anyone’s; he uses this skill today to communicate in a manner his clients appreciate. Jack combines empathetic listening skills with IT solutions knowledge to understand the finer points of what his customers require, need, and want.
Jack prizes spending time with his family. When he has time, he enjoys listening to music and watching soccer and mixed martial arts.
Vice President of Sales
Chris holds a Bachelor’s Degree in Accounting from Florida Atlantic University, an MBA from Florida State University, and is pursuing a DBA degree from AMA University.
Chris has more than 16 years of software sales experience, including 13 years in ERP sales with Oracle and SAP. Combining his ERP and accounting knowledge (CPA), Chris finds the right solution for our clients. He dives headfirst into the details of his team’s engagements, ensuring that Softype’s solutions are always the best fit. Others describe Chris as action-oriented, hands-on, and accountable.
Personally, Chris enjoys tennis, squash, badminton, biking, and reading. He also enjoys leading others to change their lives by providing personal guidance. His words to live by are “Who Dares Wins.”
Upendra holds a Master of Business Administration degree from Indus Business Academy in Bengaluru, India. His credentials include the academic specialties of Information Technology and Marketing.
Upendra’s experience includes business consulting and business process re-engineering. He brings more than 17 years of technical solution development experience to Softype. He counts experience in Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Supply Chain Management (SCM) integration projects in the manufacturing, telecom, healthcare, retail, banking, and insurance industries. He is proficient in procurement solutions and complex regulatory and compliance areas. Upendra also counts additional product management experience in the health care industry.
Joining Softype in 2021, Upendra brings a capability for hyper learning and an outstanding attitude, two traits in the Softype DNA, and is always a pleasure to work with.
On a personal note, he enjoys HAM radio operations and watching cricket matches. Upendra’s philosophy of life is summarized in his daily mantra: Past is history, future is mystery but today is a gift; that’s why it’s called present.
Pooja holds a degree in Engineering from the University of Mumbai. She has also completed an MBA focusing on accounting and business processes.
Pooja’s association with Softype began in 2012. She joined Softype as a Junior Functional Consultant. From the beginning, she was engaged in working with clients, specializing in training clients to undergo digital transformations successfully. Pooja developed a knack for visualizing ERP solutions to inefficient processes and communicating her vision to clients.
Pooja automated manual processes using the NetSuite ERP solution, thereby improving worker productivity. As her experience grew, Pooja received promotions to Senior Functional Consultant and Product Manager. She mentors junior colleagues in technical and business processes and, in so doing, helps evolve and propagate the Softype company culture.
Pooja understands that NetSuite ERP is the cloud ERP provider of choice because of the ease with which it can be adapted to different industries, its intuitive User Interface (UI), and the speed with which Softype can successfully implement it (a few months).
Pooja delights in working with customers in different countries. Her patient approach to managing change and guiding subordinates has won her praise from clients and co-workers
Program Lead, Education Vertical
Prachi has a Bachelor’s degree in Electronics from the University of Mumbai and a Master’s degree in Computer Science from the University of Texas.
Prachi began her working career in the US (California). Over the years, she has moved from a purely technical role to a techno-functional role. As a techno-functional consultant, she can work with business, functional, and technical teams. Her specialty is implementing and customizing systems aligned with industry best practices. During her tenure of service, Softype promoted her five times in five years, culminating with her current position. Versatile and dynamic, Prachi cherishes a fast-paced work environment that allows her professional skills to grow. Her work is in the K-12 and tertiary education domains. She oversees the Softype education ERP (edERP) product development and management. The edERP product continues to evolve and expand due to new requirements in an ever-changing education sector. This gives her a chance to grow by constantly reinventing herself.
Prachi’s passion is to help educational institutions grow by migrating their enterprise-wide resources to cloud based systems. She believes that “Given new situations, the market for edERP, i.e., education on the cloud service, is here to grow. It’s about how we best serve it.”
Chief Operating Officer
Manisha holds a Bachelor’s degree in Physics from the University of Mumbai.
Manisha is the delivery manager for Softype’s ERP services. Experienced in project planning and execution, she provides leadership for all Softype’s solution consulting and implementation activities. Manisha began her career at Softype, working in all of its various departments, culminating in her selection as a member of the Executive team. Manisha has experience in all aspects of project organization and delivery. An excellent team manager, Manisha ensures that customer projects get the optimum resources required, facilitating minimal risk implementations that meet delivery schedules. Manisha’s expertise and guidance are significant factors in ensuring, that, unlike many ERP vendors, Softype implementations are delivered successfully and on time.
Global Finance Officer
Moses holds a Bachelor’s Degree in Commerce from the University of Mumbai, specializing in Accounting and Economics.
Moses has more than 15 years of experience in ERP implementations and rollouts in a wide variety of industries across multiple geographies. He has engaged with clients across the Americas, Europe, the Middle East, and Asia. Building on this experience, Moses helps Softype’s customers manage the financial complexities of multi-books, multi-currencies, multi-exchange rates, landed costs, and the myriads of tax regimes such as sales tax, VAT, GST, and others that impact businesses. Working with Softype’s customers, Moses brings his experience to bear on their challenges of dealing with budgets, cash flows, currency revaluations, and financial controls.
Chief Executive Officer
Nikunj holds a Bachelor’s Degree in Commerce from the University of Mumbai, specializing in Audit and Finance.
Striking a balance between theory and practice, Nikunj helps clients through solution consulting and implementation work. Working at the nexus of accounting and technical change, his wisdom and insights are invaluable in steering the digital transformation of Softype clients. With extensive technical awareness and expertise, he is particularly adept at juggling multiple stakeholder interests that manifest themselves during the journey, always mindful of the client’s interests while fostering the teamwork and trust needed by all.
Nikunj’s portfolio includes designing an accounting solution and implementing best practices for the order to cash, procure to pay, and cost accounting processes. He has enabled ERP solution implementations across many countries, including Nigeria, South Africa, Japan, Thailand, and the United States of America.
Nikunj professes that “Digital Transformation requires People, Processes, and Technology to be in harmony. Where this synergy exists, success will follow.”
Chairman and Co-Founder
Dr. Arvind holds a Bachelor’s degree in Electrical Engineering (MIT, Cambridge, Massachusetts), a Master’s degree in Management (MIT Sloan School) and a Ph.D. in Engineering Economic Systems (Stanford University).
A dedicated teacher and mentor, Arvind believes in Leadership through inspiration. Trained as a mathematical modeling and optimization analyst, Arvind focused his early career on developing tools to enable company growth. He worked with Fortune 500 companies to adapt their use of technology for growing new, evolving markets. Presently his efforts seek to expand these tools to small and medium enterprises.
Since co-founding Softype, he has channeled his energies to help international organizations grow by leveraging the benefits of technology, including process optimization and automation.