Softype, We're Oracle NetSuite ERP Experts

Edit Content

Success Stories

Wondering what Softype clients think of us? With more than 450 Oracle NetSuite ERP projects completed, why not see what our clients say about us? Please browse our written and video testimonials in the section below and let us know if you have any questions about Oracle NetSuite ERP.

Retail Auto Glass – AGP Corporation

AGP Corporation is the Philippines leading provider of value formatic products for business and consumers in the Philippines. With branches in major cities across the country, we offer the best tires and auto glass products through our wide sales channel which is spread out across the country.

The use of the Oracle NetSuite ERP in the cloud is very successful. The ERP allows us to use the functions and features of accounting, inventory, sales, supply chain, purchases, and CRM. It allows us to have management reports which are available in real time which is necessary for us to make good business decisions that are essential for our growth and profitability. As a company, AGP Corporation is very happy with the use of the NetSuite ERP. We are also very grateful for the partnership we have with Softype, our provider who is able to assist us and provide us with a smooth implementation and roll out, good customer service, and availability. As a partner and provider of the NetSuite ERP we are grateful for this partnership and congratulations and we look forward to more years of working together.

Christine Ferrera

Educational University - Far Eastern University

As part of our founders’ aspirations to provide quality and future ready education for all, FEU persistently invests in upgrading its facilities and systems to promote a better school experience. FEU has been doing various technology upgrades since the late 1990s.

In 2015, the University decided to undertake a major change in its enrollment system. Softype was the partner selected for the upgrade. The work involved putting the various processes in the enrollment system under one platform linked to our accounting system. We maximized the software to improve key enrollment areas such as registration and finance. We receive synchronized reports and real time updates and students can enroll from anywhere without having to go on campus. As FEU continually expands to cater to more students and provide more services, the cloud system allows us to automatically to increase server resources when a high volume of users or transactions are being detected. The flexibility benefits not only our students but also our school staff, especially now while our movement is limited due to the ongoing covid 19 pandemic.

Softype has been our partner in continuing our mission for best education services. We look forward to exploring more innovative solutions to deepen the value proposition of an FEU education.

Gerald L Villar
DBA, FEU University Registrar

Agribusiness Grower and Distributor

Preferred Popcorn

After implementing NetSuite in 2017, we realized there was more we wanted it to do. Fortunately, when attending NetSuite SuiteWorld in 2018, we met Arvind Khilnani, Softype’s co-founder. In multiple conversations, he showed us some things that Softype could configure / implement for us, including the NetSuite Customer Center. After that, we just kept building a relationship.  

Our main challenges included expanding on NetSuite and making it better for our organization. Some of the projects that Softype has assisted with included accounts payable (AP) automation, vendor qualification, and assisting with British Retail Consortium (BRC) certification. Preferred Popcorn has now used Softype for about the past 4 years for all kinds of different services. Yuga has been our main contact; she’s been great to work with. We signed an open ended agreement with Softype where we are billed yearly but use services throughout the year. We have different functional managers which come to us with projects which we then submit and build upon. 

Brenda Budzinksi, Director of Finance, Preferred Popcorn

Digital Printing Chain of Stores

We had an existing ordering system, but it was not fully functional as it was not web-based and our sales officers always needed to report back to the office to process orders. Our 2 other branches also couldn’t use it, so they had a different system of processing orders. Most of the monitoring had to be done manually and inter-branch transactions were not easy to do.

Until this year (2018) , when we heard of Softype (Netsuite). We were reluctant (to switch to Netsuite) at first, not believing it was possible for Softype to fit Netsuite into our current setup. Netsuite not only made our ordering system available online, it made it possible for our other branches to use the same system we were using. All sections and departments were now centralized (sales, accounting, inventory, production status, etc.) and everyone across all branches was able to see everything in one platform.

We would not have reached this point in using the system with so much ease if it were not for the dedication and hard work of the members of Softype. I highly recommend Netsuite, especially for businesses that are trying to find a way to organize their records and monitor all data accurately. If you are a business owner struggling with similar issues as we were, Netsuite is the way to go.

General Manager

Leading African Payments Solution Platform

From the very first meeting with Softype, when I was selecting a new financial accounting software, I knew I was dealing with professional dedicated experts. The team took time to understand our business and needs and expectations and delivered a bespoke solution in the timescale requested. 

Throughout the implementation process, the lines of communication were fluid and issues resolved immediately. Afterwards, the team was always there for us to help with any problems that cropped up while we were learning. 

A world class product sold and delivered by a world class team.


Large Agricultural Commodities Distributor

Softype, Inc. has been very efficient and professional in working with our company. Within 4 months, they have delivered and we went LIVE with our customized Netsuite ERP. I haven’t encountered any such company that can deliver and understand how to synchronize both management and IT at the same time. 

Softype, Inc. has truly given Netsuite ERP a name above the rest. We are proud to be partners with Softype, Inc.


Supermarket Chain

As the company scaled and experienced hypergrowth to compete in the already fast – paced industry of retail and wholesale supermarkets, we were facing a voluminous number of issues daily that we needed to resolve just to ensure our stores had stocks and our vendors were paid on time. When Softype presented to us a solution, it seemed too good to be true! We were quite skeptical, after having bad experiences with system implementations in the past. But our doubts were proven wrong with their exceptionally talented, driven and focused team as Softype delivered excellently without compromising timelines, cost, and user comfort level. Support was quick, customizations were well-thought of, and business process change management was properly aligned. 

Netsuite is a great software that allowed balance between rigidity of controls and flexibility for business. Yet the level of excellence it can do for one’s business will only be as good as how it is implemented and its functionality translated fittingly to the business process – something which Softype precisely was able to deliver brilliantly.

Finance Manager and Daily User
Southeast Asia

close slider



Ms. Juliana Luz

Co-Chairman and Co-Founder

Juliana (Nana) holds a Bachelor’s degree in International Relations from Stanford University.

The first development of cloud computing found Nana working in this area with her own start-up. Understanding the benefit of consolidating data and systems into a single version of the truth, she then partnered with NetLedger (now Oracle NetSuite) to offer a fully functional Enterprise Resource Planning (ERP) system built exclusively on the cloud.

Nana’s expertise includes envisioning change and delivering value to growth-oriented businesses. Utilizing ERP technology and her advanced skills in process optimization, she streamlines processes, eliminates redundancies and manual processes, and facilitates digital transformations for Softype clients.

A ‘hands-on expert, Nana has, since founding Softype, participated in dozens of projects across 26 countries in the Americas, Europe, Africa, and all over Asia. Nana serves on the board of La Proteccion de la Infancia (Gota de Leche) and United Success Global.

Mr. Hugh Klesch-Sawyer

Digital Marketing Specialist

Hugh holds a Bachelor of Science degree in Marketing Management from Old Dominion University.

As the son of a grocery store owner’s parents, Hugh started his marketing education early, beginning at around 10 years old. After beginning his Softype career in Sales, he discovered that additional marketing knowledge would be beneficial. He began to immerse himself in marketing education and in 2021, Hugh started a 6-month Digital Marketing certification course through the Digital Marketing Institute and American Marketing Association. After 4 months in the program, Hugh earned his Digital Marketing Specialist and Professional Certified Marketer certifications. In January 2022, he accepted a position  change from Sales/Business Development to Digital Marketing Specialist.

Hugh’s mantra is: “If you think you can or you think you can’t, either way, you’re right.”

Mr. Terence Michael C. Rena

Customer Success Officer

Terence holds a Bachelor of Science degree from the Polytechnic University of the Philippines with a major in Tourism Management.

Terence’s experience includes sales and marketing roles, particularly creating marketing strategies, promotions, and retention programs in the travel and tourism industry. Since joining Softype in 2021, Terence has been a prime driver of marketing insights and a facilitator of key marketing initiatives in the Asia Pacific region. Event management is his specialty, including both online and in-person events that attract potential Softype clients to engage with the brand. Additionally, Terence is the face of Softype to our clients in Asia and Africa, ensuring they receive optimal service.

Personally, Terence enjoys basketball, cycling, guitar playing, mecha (robot) modeling, and video games. His daily mantra is as follows: “I can do all things through Christ who strengthens me.”

Mr. Ebenezer (Ebe) Mutungwa

African Sales

Ebe holds a Bachelor of Science degree in Information Technology from Jomo Kenyatta University of Agriculture and Technology (JKUAT) in Nairobi, Kenya.

Ebenezer (Ebe) Mutungwa earned his Bachelor’s Degree in Information Technology from Jomo Kenyatta University of Agriculture and Technology (JKUAT). Ebe combines outstanding communication skills with expert knowledge of NetSuite ERP (5 years in pre-sales for NetSuite Africa). Although, as Softype’s Sales officer for the African continent, Ebe works with organizations in various industries, he has a soft spot for nonprofit organizations. A previous
NGO manager, Ebe understands their challenges and demonstrates how they can leverage the Oracle NetSuite ERP and NetSuite’s Social Impact program to support their mission.

When not working, Ebe enjoys traveling, jogging, playing the guitar, and spending time with family and friends. His words to live by are “Through it all; all is well.”

Mr. Jack V. Lazo

North American Sales

Jack attended the University of the Philippines, majoring in Hospitality Management.

Jack’s experience includes 4 years in the broadcasting industry and more than 33 years in enterprise information technology solutions sales. In the broadcast industry, Jack learned to match his style to anyone’s; he uses this skill today to communicate in a manner his clients appreciate. Jack combines empathetic listening skills with IT solutions knowledge to understand the finer points of what his customers require, need, and want.

Jack prizes spending time with his family. When he has time, he enjoys listening to music and watching soccer and mixed martial arts.

Mr. Chris Beecroft CPA

Vice President of Sales

Chris holds a Bachelor’s Degree in Accounting from Florida Atlantic University, an MBA from Florida State University, and is pursuing a DBA degree from AMA University.

Chris has more than 16 years of software sales experience, including 13 years in ERP sales with Oracle and SAP. Combining his ERP and accounting knowledge (CPA), Chris finds the right solution for our clients. He dives headfirst into the details of his team’s engagements, ensuring that Softype’s solutions are always the best fit. Others describe Chris as action-oriented, hands-on, and accountable.

Personally, Chris enjoys tennis, squash, badminton, biking, and reading. He also enjoys leading others to change their lives by providing personal guidance. His words to live by are “Who Dares Wins.”

Mr. Upendra Rabde

Solutions Architect

Upendra holds a Master of Business Administration degree from Indus Business Academy in Bengaluru, India. His credentials include the academic specialties of Information Technology and Marketing.

Upendra’s experience includes business consulting and business process re-engineering. He brings more than 17 years of technical solution development experience to Softype. He counts experience in Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Supply Chain Management (SCM) integration projects in the manufacturing, telecom, healthcare, retail, banking, and insurance industries. He is proficient in procurement solutions and complex regulatory and compliance areas. Upendra also counts additional product management experience in the health care industry.

Joining Softype in 2021, Upendra brings a capability for hyper learning and an outstanding attitude, two traits in the Softype DNA, and is always a pleasure to work with.

On a personal note, he enjoys HAM radio operations and watching cricket matches. Upendra’s philosophy of life is summarized in his daily mantra: Past is history, future is mystery but today is a gift; that’s why it’s called present.

Ms. Pooja Manudhane

Product Manager

Pooja holds a degree in Engineering from the University of Mumbai. She has also completed an MBA focusing on accounting and business processes.

Pooja’s association with Softype began in 2012. She joined Softype as a Junior Functional Consultant. From the beginning, she was engaged in working with clients, specializing in training clients to undergo digital transformations successfully. Pooja developed a knack for visualizing ERP solutions to inefficient processes and communicating her vision to clients.

Pooja automated manual processes using the NetSuite ERP solution, thereby improving worker productivity. As her experience grew, Pooja received promotions to Senior Functional Consultant and Product Manager. She mentors junior colleagues in technical and business processes and, in so doing, helps evolve and propagate the Softype company culture.

Pooja understands that NetSuite ERP is the cloud ERP provider of choice because of the ease with which it can be adapted to different industries, its intuitive User Interface (UI), and the speed with which Softype can successfully implement it (a few months).

Pooja delights in working with customers in different countries. Her patient approach to managing change and guiding subordinates has won her praise from clients and co-workers

Ms. Prachi Shende

Program Lead, Education Vertical

Prachi has a Bachelor’s degree in Electronics from the University of Mumbai and a Master’s degree in Computer Science from the University of Texas.

Prachi began her working career in the US (California). Over the years, she has moved from a purely technical role to a techno-functional role. As a techno-functional consultant, she can work with business, functional, and technical teams. Her specialty is implementing and customizing systems aligned with industry best practices. During her tenure of service, Softype promoted her five times in five years, culminating with her current position. Versatile and dynamic, Prachi cherishes a fast-paced work environment that allows her professional skills to grow. Her work is in the K-12 and tertiary education domains. She oversees the Softype education ERP (edERP) product development and management. The edERP product continues to evolve and expand due to new requirements in an ever-changing education sector. This gives her a chance to grow by constantly reinventing herself.

Prachi’s passion is to help educational institutions grow by migrating their enterprise-wide resources to cloud based systems. She believes that “Given new situations, the market for edERP, i.e., education on the cloud service, is here to grow. It’s about how we best serve it.”

Ms. Manisha Hule

Chief Operating Officer

Manisha holds a Bachelor’s degree in Physics from the University of Mumbai.

Manisha is the delivery manager for Softype’s ERP services. Experienced in project planning and execution, she provides leadership for all Softype’s solution consulting and implementation activities. Manisha began her career at Softype, working in all of its various departments, culminating in her selection as a member of the Executive team. Manisha has experience in all aspects of project organization and delivery. An excellent team manager, Manisha ensures that customer projects get the optimum resources required, facilitating minimal risk implementations that meet delivery schedules. Manisha’s expertise and guidance are significant factors in ensuring, that, unlike many ERP vendors, Softype implementations are delivered successfully and on time.

Mr. Moses Rajan

Global Finance Officer

Moses holds a Bachelor’s Degree in Commerce from the University of Mumbai, specializing in Accounting and Economics.

Moses has more than 15 years of experience in ERP implementations and rollouts in a wide variety of industries across multiple geographies. He has engaged with clients across the Americas, Europe, the Middle East, and Asia. Building on this experience, Moses helps Softype’s customers manage the financial complexities of multi-books, multi-currencies, multi-exchange rates, landed costs, and the myriads of tax regimes such as sales tax, VAT, GST, and others that impact businesses. Working with Softype’s customers, Moses brings his experience to bear on their challenges of dealing with budgets, cash flows, currency revaluations, and financial controls.

Mr. Nikunj Shah

Chief Executive Officer

Nikunj holds a Bachelor’s Degree in Commerce from the University of Mumbai, specializing in Audit and Finance.

Striking a balance between theory and practice, Nikunj helps clients through solution consulting and implementation work. Working at the nexus of accounting and technical change, his wisdom and insights are invaluable in steering the digital transformation of Softype clients. With extensive technical awareness and expertise, he is particularly adept at juggling multiple stakeholder interests that manifest themselves during the journey, always mindful of the client’s interests while fostering the teamwork and trust needed by all.

Nikunj’s portfolio includes designing an accounting solution and implementing best practices for the order to cash, procure to pay, and cost accounting processes. He has enabled ERP solution implementations across many countries, including Nigeria, South Africa, Japan, Thailand, and the United States of America.

Nikunj professes that “Digital Transformation requires People, Processes, and Technology to be in harmony. Where this synergy exists, success will follow.”

Dr. Arvind Khilnani

Chairman and Co-Founder

Dr. Arvind holds a Bachelor’s degree in Electrical Engineering (MIT, Cambridge, Massachusetts), a Master’s degree in Management (MIT Sloan School) and a Ph.D. in Engineering Economic Systems (Stanford University).

A dedicated teacher and mentor, Arvind believes in Leadership through inspiration. Trained as a mathematical modeling and optimization analyst, Arvind focused his early career on developing tools to enable company growth. He worked with Fortune 500 companies to adapt their use of technology for growing new, evolving markets. Presently his efforts seek to expand these tools to small and medium enterprises.

Since co-founding Softype, he has channeled his energies to help international organizations grow by leveraging the benefits of technology, including process optimization and automation.