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What is ERP?

Whereas spreadsheets are a picture in time based on when the owner began their calculations, an ERP is a never-ending movie that allows authorized users to view any data point at any time. Would you like to see report data in real-time? Done. Want to view future scenes/scenarios? Predictive analytics can help you consider different endings to find your team’s best business outcome. Ready to find out what else an ERP can do?

Definition of ERP

ERP stands for enterprise resource planning. Based on the first word of ‘enterprise’ in ERP, you might assume that ERP software is only helpful for large organizations, such as IBM, Microsoft, and others. That is not the case. Suppose your company would like to manage and integrate all its essential business functions into one system, improving efficiency while reducing costs and increasing revenues. In that case, your company will likely be an excellent candidate to reap the benefits of installing an ERP system.

What can your organization do with an ERP system?

An ERP system is handy. You can use an ERP to manage all your business processes in one place, often in real-time. Company organization is enhanced, data silos are gone forever, and insights can be discovered faster with an ERP system.

ERP systems are an upgrade from spreadsheets. While spreadsheets provide historically accurate information dated to the time the analysis began, your ERP’s business intelligence will give a precise picture of the current conditions and trend insights. Using a car analogy, spreadsheets provide an excellent rearview mirror view, while an ERP provides both vivid dashboard and rear mirror views.

What does a working ERP look like for you and your users?​

With an ERP, all your data is in one place. That doesn’t mean that each ERP user has the same window into the data or sees all the data. For instance, you probably wouldn’t want your sales assistant to see the same view as your chief executive officer, would you?

To your end users, a good ERP will provide a home page specific to their role in the organization, equipped with customizable widgets for the functions they perform regularly. Key performance indicators (KPIs), workflows, reminders, and reports are configured on the user’s dashboard. Role specificity typically equates to productivity increases as well as user satisfaction. And regardless of the user’s role and individual function in the organization, the underlying data remains the same.

To you, the ERP will also provide a tailored dashboard, all the capabilities of the other users, and real-time business intelligence that enhances your ability to pivot with changing economic and competitive conditions. A good ERP is for you if you value the predictive knowledge gained by performing ‘what if analysis, generating reports using real-time data, and closing consolidated books in minutes. The inevitable question is, what constitutes a ‘good ERP’ for your company? To better understand this topic, you will need to learn a little about the different ERP types.

ERP System Types: On-Premises, Hybrid, and Cloud

On-Premises ERP | Hybrid ERP | Cloud ERP

The original ERP systems were installed on a company’s data center servers. This on-premises model relies on a company’s IT department for maintenance, performance, licensing, and upgrades. This model is still appropriate for some industries whose large enterprises have heavy data volumes that can be transacted faster locally than through uploads and downloads from the cloud. Some Fortune 100 companies are good examples of this. Smaller companies may prefer this model if they need greater than cloud speed for high transaction counts. Grocery chains are an example here.

As the benefits of Cloud ERP became more evident, some companies elected to host their ERP software on shared, cloud-based data center servers. This allowed them to capture some of the advantages of the cloud. However, under this model, the client company is responsible for purchasing, owning, and upgrading the software. The client is also responsible for security. Last, because the software and hardware are not shared with other users, there are still substantial costs for system upgrades.

Cloud ERP systems are rapidly replacing on-premise, and hybrid solutions run in the cloud as a SaaS (Software as a Service). Of new ERP purchases, approximately 90% (1) are cloud ERP implementations. They work with a combination of technologies connected by high-speed internet networks. As modern technologies continue to increase internet data speeds, it is a sound prediction that cloud ERP systems will soon be an option for any organization. The cloud ERP is constantly online and accessible to Internet-enabled users on mobile devices or desktop computers. Because cloud ERP solutions empower users with access to information required to do their jobs anytime, anywhere, they are the ideal solution for today’s mobile workforce.

A cloud ERP makes it easier and more secure for businesses to manage their information. These systems are maintained by a company specializing in the upkeep of servers, databases, and security. Once installed, the cloud ERP’s costs are more predictable because the ERP vendor typically charges on a subscription model. A growing business can take advantage of this model instead of being hindered by server and software upgrade costs as it would with an on-premise solution. This service makes it easier to scale as your business grows.

What benefits will you see from a cloud ERP system?

Predictable operating costs through subscription pricing models – There is no need for extensive IT upgrade projects when business needs change.

Lower IT costs and reliance on in-house IT personnel. Your vendor is required to maintain your system instead of your IT personnel.

More flexible and adaptable solution – Instead of business changes dictating major IT upgrade projects, you can call the cloud vendor to adjust the technology if needed.

Real-time business intelligence – All your data is in one system that is always up to date.

Anytime, anywhere, 24/7 access empowers work-from-home users – As long as your employees have internet connections and browsers, they can access the information needed to do their jobs as if they were in the office.

Best for new business ventures and growing businesses – Costs are low compared to purchases of IT equipment necessary with on-premises solutions. Growing companies can scale up quickly with few, if any, changes in system costs.

Why NetSuite ERP? The original cloud system, NetSuite ERP, provides a solution that is never outdated and helps you manage every business department from within NetSuite itself. When you choose NetSuite ERP from Softype, you can say goodbye to multiple management systems, broken integrations, and costly IT maintenance costs.

For more information, please read Why NetSuite ERP.

References: (1) ERP Statistics, G2, January 22, 2021 by Rajendra Roul

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Ms. Juliana Luz

Co-Chairman and Co-Founder

Juliana (Nana) holds a Bachelor’s degree in International Relations from Stanford University.

The first development of cloud computing found Nana working in this area with her own start-up. Understanding the benefit of consolidating data and systems into a single version of the truth, she then partnered with NetLedger (now Oracle NetSuite) to offer a fully functional Enterprise Resource Planning (ERP) system built exclusively on the cloud.

Nana’s expertise includes envisioning change and delivering value to growth-oriented businesses. Utilizing ERP technology and her advanced skills in process optimization, she streamlines processes, eliminates redundancies and manual processes, and facilitates digital transformations for Softype clients.

A ‘hands-on expert, Nana has, since founding Softype, participated in dozens of projects across 26 countries in the Americas, Europe, Africa, and all over Asia. Nana serves on the board of La Proteccion de la Infancia (Gota de Leche) and United Success Global.

Mr. Hugh Klesch-Sawyer

Digital Marketing Specialist

Hugh holds a Bachelor of Science degree in Marketing Management from Old Dominion University.

As the son of a grocery store owner’s parents, Hugh started his marketing education early, beginning at around 10 years old. After beginning his Softype career in Sales, he discovered that additional marketing knowledge would be beneficial. He began to immerse himself in marketing education and in 2021, Hugh started a 6-month Digital Marketing certification course through the Digital Marketing Institute and American Marketing Association. After 4 months in the program, Hugh earned his Digital Marketing Specialist and Professional Certified Marketer certifications. In January 2022, he accepted a position  change from Sales/Business Development to Digital Marketing Specialist.

Hugh’s mantra is: “If you think you can or you think you can’t, either way, you’re right.”

Mr. Terence Michael C. Rena

Customer Success Officer

Terence holds a Bachelor of Science degree from the Polytechnic University of the Philippines with a major in Tourism Management.

Terence’s experience includes sales and marketing roles, particularly creating marketing strategies, promotions, and retention programs in the travel and tourism industry. Since joining Softype in 2021, Terence has been a prime driver of marketing insights and a facilitator of key marketing initiatives in the Asia Pacific region. Event management is his specialty, including both online and in-person events that attract potential Softype clients to engage with the brand. Additionally, Terence is the face of Softype to our clients in Asia and Africa, ensuring they receive optimal service.

Personally, Terence enjoys basketball, cycling, guitar playing, mecha (robot) modeling, and video games. His daily mantra is as follows: “I can do all things through Christ who strengthens me.”

Mr. Ebenezer (Ebe) Mutungwa

African Sales

Ebe holds a Bachelor of Science degree in Information Technology from Jomo Kenyatta University of Agriculture and Technology (JKUAT) in Nairobi, Kenya.

Ebenezer (Ebe) Mutungwa earned his Bachelor’s Degree in Information Technology from Jomo Kenyatta University of Agriculture and Technology (JKUAT). Ebe combines outstanding communication skills with expert knowledge of NetSuite ERP (5 years in pre-sales for NetSuite Africa). Although, as Softype’s Sales officer for the African continent, Ebe works with organizations in various industries, he has a soft spot for nonprofit organizations. A previous
NGO manager, Ebe understands their challenges and demonstrates how they can leverage the Oracle NetSuite ERP and NetSuite’s Social Impact program to support their mission.

When not working, Ebe enjoys traveling, jogging, playing the guitar, and spending time with family and friends. His words to live by are “Through it all; all is well.”

Mr. Jack V. Lazo

North American Sales

Jack attended the University of the Philippines, majoring in Hospitality Management.

Jack’s experience includes 4 years in the broadcasting industry and more than 33 years in enterprise information technology solutions sales. In the broadcast industry, Jack learned to match his style to anyone’s; he uses this skill today to communicate in a manner his clients appreciate. Jack combines empathetic listening skills with IT solutions knowledge to understand the finer points of what his customers require, need, and want.

Jack prizes spending time with his family. When he has time, he enjoys listening to music and watching soccer and mixed martial arts.

Mr. Chris Beecroft CPA

Vice President of Sales

Chris holds a Bachelor’s Degree in Accounting from Florida Atlantic University, an MBA from Florida State University, and is pursuing a DBA degree from AMA University.

Chris has more than 16 years of software sales experience, including 13 years in ERP sales with Oracle and SAP. Combining his ERP and accounting knowledge (CPA), Chris finds the right solution for our clients. He dives headfirst into the details of his team’s engagements, ensuring that Softype’s solutions are always the best fit. Others describe Chris as action-oriented, hands-on, and accountable.

Personally, Chris enjoys tennis, squash, badminton, biking, and reading. He also enjoys leading others to change their lives by providing personal guidance. His words to live by are “Who Dares Wins.”

Mr. Upendra Rabde

Solutions Architect

Upendra holds a Master of Business Administration degree from Indus Business Academy in Bengaluru, India. His credentials include the academic specialties of Information Technology and Marketing.

Upendra’s experience includes business consulting and business process re-engineering. He brings more than 17 years of technical solution development experience to Softype. He counts experience in Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Supply Chain Management (SCM) integration projects in the manufacturing, telecom, healthcare, retail, banking, and insurance industries. He is proficient in procurement solutions and complex regulatory and compliance areas. Upendra also counts additional product management experience in the health care industry.

Joining Softype in 2021, Upendra brings a capability for hyper learning and an outstanding attitude, two traits in the Softype DNA, and is always a pleasure to work with.

On a personal note, he enjoys HAM radio operations and watching cricket matches. Upendra’s philosophy of life is summarized in his daily mantra: Past is history, future is mystery but today is a gift; that’s why it’s called present.

Ms. Pooja Manudhane

Product Manager

Pooja holds a degree in Engineering from the University of Mumbai. She has also completed an MBA focusing on accounting and business processes.

Pooja’s association with Softype began in 2012. She joined Softype as a Junior Functional Consultant. From the beginning, she was engaged in working with clients, specializing in training clients to undergo digital transformations successfully. Pooja developed a knack for visualizing ERP solutions to inefficient processes and communicating her vision to clients.

Pooja automated manual processes using the NetSuite ERP solution, thereby improving worker productivity. As her experience grew, Pooja received promotions to Senior Functional Consultant and Product Manager. She mentors junior colleagues in technical and business processes and, in so doing, helps evolve and propagate the Softype company culture.

Pooja understands that NetSuite ERP is the cloud ERP provider of choice because of the ease with which it can be adapted to different industries, its intuitive User Interface (UI), and the speed with which Softype can successfully implement it (a few months).

Pooja delights in working with customers in different countries. Her patient approach to managing change and guiding subordinates has won her praise from clients and co-workers

Ms. Prachi Shende

Program Lead, Education Vertical

Prachi has a Bachelor’s degree in Electronics from the University of Mumbai and a Master’s degree in Computer Science from the University of Texas.

Prachi began her working career in the US (California). Over the years, she has moved from a purely technical role to a techno-functional role. As a techno-functional consultant, she can work with business, functional, and technical teams. Her specialty is implementing and customizing systems aligned with industry best practices. During her tenure of service, Softype promoted her five times in five years, culminating with her current position. Versatile and dynamic, Prachi cherishes a fast-paced work environment that allows her professional skills to grow. Her work is in the K-12 and tertiary education domains. She oversees the Softype education ERP (edERP) product development and management. The edERP product continues to evolve and expand due to new requirements in an ever-changing education sector. This gives her a chance to grow by constantly reinventing herself.

Prachi’s passion is to help educational institutions grow by migrating their enterprise-wide resources to cloud based systems. She believes that “Given new situations, the market for edERP, i.e., education on the cloud service, is here to grow. It’s about how we best serve it.”

Ms. Manisha Hule

Chief Operating Officer

Manisha holds a Bachelor’s degree in Physics from the University of Mumbai.

Manisha is the delivery manager for Softype’s ERP services. Experienced in project planning and execution, she provides leadership for all Softype’s solution consulting and implementation activities. Manisha began her career at Softype, working in all of its various departments, culminating in her selection as a member of the Executive team. Manisha has experience in all aspects of project organization and delivery. An excellent team manager, Manisha ensures that customer projects get the optimum resources required, facilitating minimal risk implementations that meet delivery schedules. Manisha’s expertise and guidance are significant factors in ensuring, that, unlike many ERP vendors, Softype implementations are delivered successfully and on time.

Mr. Moses Rajan

Global Finance Officer

Moses holds a Bachelor’s Degree in Commerce from the University of Mumbai, specializing in Accounting and Economics.

Moses has more than 15 years of experience in ERP implementations and rollouts in a wide variety of industries across multiple geographies. He has engaged with clients across the Americas, Europe, the Middle East, and Asia. Building on this experience, Moses helps Softype’s customers manage the financial complexities of multi-books, multi-currencies, multi-exchange rates, landed costs, and the myriads of tax regimes such as sales tax, VAT, GST, and others that impact businesses. Working with Softype’s customers, Moses brings his experience to bear on their challenges of dealing with budgets, cash flows, currency revaluations, and financial controls.

Mr. Nikunj Shah

Chief Executive Officer

Nikunj holds a Bachelor’s Degree in Commerce from the University of Mumbai, specializing in Audit and Finance.

Striking a balance between theory and practice, Nikunj helps clients through solution consulting and implementation work. Working at the nexus of accounting and technical change, his wisdom and insights are invaluable in steering the digital transformation of Softype clients. With extensive technical awareness and expertise, he is particularly adept at juggling multiple stakeholder interests that manifest themselves during the journey, always mindful of the client’s interests while fostering the teamwork and trust needed by all.

Nikunj’s portfolio includes designing an accounting solution and implementing best practices for the order to cash, procure to pay, and cost accounting processes. He has enabled ERP solution implementations across many countries, including Nigeria, South Africa, Japan, Thailand, and the United States of America.

Nikunj professes that “Digital Transformation requires People, Processes, and Technology to be in harmony. Where this synergy exists, success will follow.”

Dr. Arvind Khilnani

Chairman and Co-Founder

Dr. Arvind holds a Bachelor’s degree in Electrical Engineering (MIT, Cambridge, Massachusetts), a Master’s degree in Management (MIT Sloan School) and a Ph.D. in Engineering Economic Systems (Stanford University).

A dedicated teacher and mentor, Arvind believes in Leadership through inspiration. Trained as a mathematical modeling and optimization analyst, Arvind focused his early career on developing tools to enable company growth. He worked with Fortune 500 companies to adapt their use of technology for growing new, evolving markets. Presently his efforts seek to expand these tools to small and medium enterprises.

Since co-founding Softype, he has channeled his energies to help international organizations grow by leveraging the benefits of technology, including process optimization and automation.